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The most frequently asked questions about Kuntur fees answered
You may request a full refund under certain conditions. After you confirm an itinerary as satisfactory, the fees you paid are non-refundable. Your refund claim should be done before the date of departure of your trip. If you choose the Plus or Full Experience plan you can benefit from unlimited number of revisions until you are 100% satisfied before your trip to Bolivia.
The fees tables shown in the Prices page are based on a maximum group of 4 people. If your group has more than four members, starting the fifth one a supplement of €10 euros per person per day of trip must be paid.
No. However, if you request advising on travel insurances we can help you with that at no extra cost. We can recommend travel insurance according to the activities you are going to do and places you are going to visit. Moreover, it may be possible that you will only need your credit card insurance for a trip to Bolivia, so you will save some money avoing purposeless extra insurance.
Yes. The first itinerary that you'll receive in your mailbox after completing our survey is totally free. However, if you will like to personalize it; to get the best tips and recommendations on what to do, where to go and when; and to benefit from assistance during your travel you must choose the plan that suits you best.
If you call me for the first time asking for queries about our services, that call has no cost. However, the initial call that we have to learn about your preferences and ways of travel is included in the plans. So we'll schedule your call only after you chose the plan the most suitable to you.
We are here to help you! You just have to contact me at gabriel@kunturbolivia.com and we'll discuss prices that will depend mostly on the number of days of your trip.
No, we don't book any service for you. Kuntur is not a travel agency, but rather, Kuntur is a travel planner, a travel designer, a travel advisor, a travel consultant, you name it. We create the best itinerary possible based on your preferences and budget, it will be your job to book the services that are suggested by Kuntur. But don't worry, you can be assisted in the booking process under request.
However, if you choose the Full Experience plan our on-site concierge service can help you making reservations in restaurant or certain activities or can buy tickets for shows or museum tickets if needed.
Once we have scheduled the date for the inital phone call, you'll receive a link with the payment webpage that will detail the plan and the services that you've requested so you can easily proceed to the secure payment platform via Stripe or Paypal.
The prices shown on the website are final and not negotiable. Nevertheless, if you have a special request or questions we'll be pleased to help you and we'll do our best to find a solution, you can send a message at gabriel@kunturbolivia.com
You have two ways to start the Travel Planning service process and payment:
1. Through our initial planning survey for your trip in the Plan Your Trip section of the site.
2. Directly by phone call or by e-mail message.
After getting in contact with Kuntur by any of these two methods, you'll get a completely free initial itinerary with landmarks, must-see atractions and must-do activities during your visit. In the same e-mail you'll choose one of the three plans to proceed to the elaboration of your personalized travel itinerary and recommendations that will start by our initial phone call.
It should be emphasized that Kuntur doesn't include the booking service. We don't book flights, hotels, activities, tours and/or restaurants. We will recommend the best services according to your expectations and needs, then it will be your job to book the services that you decide to use following the booking links provided or the booking process instructions.
We don't provide any travel insurance, but under request we can help you choosing the option according to the activities you will do during your visit.
If for any reason of force majeure you decide to cancel your entire trip, you have two options:
1. Notify about the cancellation of your original trip and request a postponement of the elaboration of your itinerary for the next 6 months. In this case we will keep your deposit and we will resume your trip when you decide it at no additional cost.
2. Request a full refund.
Kuntur works in Euros (EUR €) and the prices shown in US dollars (USD $) and British pound sterling (GBP £) in the fees table already include the exchange rates, so you'll not pay more than what you see. If you want to pay in another currency, the exchange rate will be made to the Euro and the payment page will already include the exchange rates and corresponding fees.
Yes. All the payments should be done upfront. This will cover the time and expertise the travel advisor spend working on personalized and perfectioning your itinerary and assembling the best recommendations.
Don't be shy and contact me directly for any inquiry
I'm here to help you create the best experience during your trip to Bolivia.
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